Client Account Manager, Digital Native & E-commerce

ABOUT THE ROLE:

SpaceXAI serves our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and create a marketplace that enables the economic success of all its participants.

At SpaceXAI, we now have a substantial opportunity to change how marketers interact with our rapidly growing user base. X is creating a world-class team of media professionals, and seeking an experienced Client Account Manager to grow revenue with advertisers and their agencies.

RESPONSIBILITIES:

As a Client Account Manager, you will become a true X expert and use that to simplify the platform and ship strong campaigns for priority clients from Greater China and the wider APAC region.

Educate and consult on X advertising products, best practices, and campaign design

Execute, optimize, and analyze programs using internal tools and dashboards

Monitor revenue and pace client campaigns against targets

Partner with the Client Partner on retention, pitch support, and performance reporting

Resolve campaign issues quickly and improve the process behind them

Feed product and tools teams so the ads platform can scale

Maintain the book and a high-quality client and agency experience

Mentor new team members as the organization grows

BASIC QUALIFICATIONS:

Fluency in English and Mandarin (written and spoken) for daily work with Greater China clients, agencies, and internal stakeholders

3+ years managing digital marketing programs for advertisers or agencies

Strong grasp of the digital marketplace and competitive landscape

Proven ability to read performance and change the levers that move results

Able to hold large client relationships, work through conflict, and get to a decision

Clear communication and presentation skills; attention to detail

Preference for small, collaborative teams with limited supervision

Willingness to travel across APAC

BA/BS or equivalent experience