CI Operations IT Manager

Perform as a CI Operations IT Manager supporting the Defense Intelligence Agency (DIA) Directorate for Operations (DO) Enterprise and Training Office (ETO) in Reston, VA. Serve as a Counterintelligence (CI) mission and technical operations SME, translating CI operational and functional-management needs into secure, reliable enterprise IT capabilities. Work directly with CI professionals, Government stakeholders, development teams, security personnel, and system administrators to support CI functional management, enterprise coordination and deconfliction, requirements development, and operational continuity.

Requirements:

Bachelor’s Degree in Information Technology, Computer Science, or a related field that overlaps with National Security/Intelligence.

4–6 years of demonstrated experience in the CI career field, with experience in one or more of the following areas: CI investigations, operations, collection, analysis and production, functional services, and/or mission support.

Strong understanding of CI mission operations and the ability to translate operational needs into functional and technical requirements.

Comprehensive knowledge of CI/CD pipeline architectures, automation frameworks, and operational practices supporting mission-critical IT systems.

Proficiency managing or optimizing CI/CD tools such as Jenkins, GitLab CI, Bamboo, or comparable platforms.

Experience with configuration management tools such as Ansible, Puppet, Chef, or comparable technologies.

Experience with version control systems such as Git.

Experience with containerization technologies such as Docker and Kubernetes.

Experience supporting system monitoring, incident response, capacity planning, performance tuning, patching, backup procedures, and disaster recovery.

Knowledge of DISA STIGs, DoD cybersecurity requirements, and applicable Intelligence Community security standards, including ICD 503.

Strong technical and organizational skills with the ability to work across CI mission, development, cybersecurity, and system administration teams.

Strong written and verbal communication skills, including the ability to translate between CI mission stakeholders and technical personnel.

Active TS/SCI clearance with completed CI Polygraph required prior to performance.

Ability to work 100% onsite in Reston, VA.

Additional Qualifications:

Credentialed CI Special Agent or law enforcement officer at the Federal or State level.

Graduate of a CI Special Agent training program or CI/HUMINT-certified course.

Previous experience supporting DIA, the Intelligence Community, or DoD CI/HUMINT missions.

Experience supporting CI functional management, enterprise coordination and deconfliction, requirements management, or mission IT modernization.

Responsibilities:

Serve as a CI mission and technical SME, helping ensure IT solutions are aligned to CI operational requirements and functional-management objectives.

Support DIA enterprise-level IT solutions enabling CI functional management, enterprise coordination and deconfliction, and performance assessment.

Engage CI stakeholders, mission partners, Government technical personnel, and vendors to identify, understand, and document functional-management IT requirements.

Translate CI mission needs, operational workflows, policies, and stakeholder requirements into actionable functional and technical requirements.

Develop, publish, and manage Functional Requirements Documents (FRDs), current and future capability requirements, product backlogs, meeting documentation, surveys, and related IT and business-management products.

Facilitate coordination between CI professionals and technical teams to validate requirements, reconcile competing needs, and support development of mission-relevant capabilities.

Support analytical tools, dashboards, catalog systems, coordination platforms, and other capabilities supporting CI functional management and enterprise visibility.

Develop and support evaluation of proofs of concept for current and future CI functional-management requirements.

Review applicable CI policies and directives and assess impacts to functional requirements, processes, systems, and supporting IT capabilities.

Support user and stakeholder engagement throughout capability development and implementation to ensure technical solutions remain aligned to CI mission needs.

Manage and optimize CI/CD pipelines and associated automation frameworks supporting CI mission systems and software-development activities.

Support configuration management, version control, and containerized environments using tools such as Jenkins/GitLab CI/Bamboo, Ansible/Puppet/Chef, Git, Docker, and Kubernetes.

Oversee or coordinate system monitoring, incident response, capacity planning, performance tuning, patching, backup procedures, and disaster-recovery activities.

Coordinate with developers, security personnel, system administrators, and other technical personnel to maintain secure, reliable, and operationally relevant CI mission capabilities.

Provide operational metrics, status reporting, and post-implementation performance and production analysis to Government stakeholders.

Support continuity and reliable operation of mission-critical CI systems and capabilities.