Case Manager in Training

Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

The compensation for this role is $20/hour with upward mobility.

Responsibilities

Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases

Submit check requests for records including medical documentation, accident reports, driving history, and vehicle

Support demand preparation by gathering and organizing case documents electronically

Handle certified mail processing and support digital document

Perform general administrative tasks including typing, operating office equipment, and sorting

Support electronic file management while building knowledge of case phases and documentation best practices

Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters

Assist in drafting and sending demand letters to build knowledge of negotiation and settlement

Work closely with an experienced Case Manager to build core case management skills and support long-term professional development

Assist with other related duties to gain broader experience and contribute to case progress and team efficiency

Qualifications

High school diploma or GED

1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department (preferred)

Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude

Strong written and verbal communication skills, including good presentation skills

Willingness to learn and work with multiple employees within our organization

Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

Remote and/or hybrid not eligible

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