Case Manager

Career Team · Staten Island, New York, United States · Other

Posted 2026-08-29

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Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support.  Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency. This position is expected to be 100% onsite.

The Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition!

Career Team also offers a competitive package including:

401k with a generous employer match;

medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;

disability insurance;

supplemental insurance;

paid holidays and paid time off, offered on an accrual basis

Your Impact on Career TEAM’s Success:

Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency

Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances

Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc.

Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues

Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily

Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments

Prepare reports of activities and achievements

Approach each day and task with a "ZAG" mindset

Performs other tasks as assigned

The Ideal Qualifications for this Position Include:

Bachelor’s degree in social work, social services, counseling, business administration, or related field, OR a minimum of 2 years of experience in workforce development-related case management services with a professional certification

Experience working with populations similar to the PACE program’s clients, demonstrating an understanding of their unique circumstances

Prior experience developing, evaluating, and implementing milestone-driven service plans

Ability to identify community resources/services and connect clients to these resources

Strong interpersonal skills, including the ability to build trusting relationships

Effective communication, listening, and coaching skills

Multilingual proficiency, preferred

Proficiency in Microsoft Office and other relevant software

Ability to submit accurate written forms and reports

Exceptional time management skills to meet deadlines and work under pressure

A Valid Driver's License

Salary: $55,000/yr

Employment Type: Full-Time, Non-exempt Employee

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