Business Analyst – Mortgage Loan Origination
Job Title: Business Analyst – Mortgage Loan Origination (Underwriting & Transformation)
Experience in Mortgage is Madatory
Role Overview
We are seeking a Business Analyst with strong experience in Mortgage Loan Origination and Underwriting, and a passion for process automation and technology transformation.
You’ll partner with clients to map workflows, define requirements, and guide deployment of JazzX Mortgage Solution that improves efficiency, accuracy, and compliance.
Key Responsibilities
Lead discovery sessions with client stakeholders to document current-state workflows and identify pain points
Analyze and document processes within client Loan origination systems across origination, processing, underwriting, and closing
Define “to-be” workflows aligned to JazzX Mortgage Solution and directed workflow model, and perform fit gap analysis
Develop clear Business Requirements Documents (BRDs), user stories, and acceptance criteria for JazzX implementation
Translate operational pain points into actionable design inputs for product and engineering teams.
Support UAT, pilot rollouts, and performance tracking (time-to-close, touches, exception rates).
Serve as the primary liaison between client operations, JazzX delivery and Product teams.
Partner with product teams to refine the JazzX platform and continuously improve delivery
Qualifications
4+ years in Mortgage Loan Origination (processing/underwriting focus) for the US market. and 8+ years of overall BA experience
Deep understanding of
Encompass LOS (ICE Mortgage Technology) or equivalent Loan origination systems
DU/LP AUS engines and related credit/income validation
VOE/VOA, title, appraisal, and credit ordering workflows
TRID timelines and disclosure management
Experience bridging operations and technology in a consulting, business analysis, or process improvement role
Strong communication, facilitation, and documentation skills.
Preferred
Experience in AI, workflow automation, or LOS modernization projects.
Familiarity with API integrations, BPMN workflows, or intelligent document processing.
Prior consulting or implementation experience with fintech or mortgage technology firms.