B2B SaaS Sales Development Representative

Connectwise · Tampa, FL · Sales & BD

Posted 2026-11-01

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This is a pipeline requisition designed to proactively identify talent for future hiring needs. Applications will be reviewed on an ongoing basis, and candidates may be considered for current or future openings across the organization.

General Summary:

The Sales Development Representative provides support for the sales team. This role is responsible for generating new business opportunities by qualifying leads and prospecting through existing business accounts to engage potential partners. This role works in partnership with the sales team to begin the forefront of the sales process. With your consent, reference checks will be conducted prior to receiving an offer.

Essential Duties and Responsibilities:

Works collaboratively with sales executives to identify net-new sell-to opportunities

Heavy emphasis on outbound, proactive calling to cultivate business (75+ calls per day)

Uses industry insights and ConnectWise value propositions to generate business leads via cold call, email, and social strategies

Uncovers business needs through a consultative approach to learn more about company objectives, pain points, processes, and opportunities for improvement

Drives sales growth and pipeline by setting up qualified meetings

Identifies the appropriate opportunity for the correct solution, stays up to date on new software and products

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to perform routine situations and procedures with limited supervision

Excellent customer service skills

Strong team player with ability to build positive and collaborative relationships within the ConnectWise organization

Multi-task working in a fast paced, ever changing work environment

Organized, self-motivated, eager

Knowledge of the IT, Professional Services, Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) markets

Demonstrate exceptional positioning and qualification skills, with proven evidence of reaching sales objectives

Strong, professional verbal and written communication skills

Educational/Vocational/Previous Experience Recommendations:

Requires broad knowledge of job procedures and tools (Microsoft Suite and Salesforce and Outreach)

Preferred: Experience or knowledge in Managed Services industry or inside sales/outbound sales

Bachelor’s degree required in related field or equivalent business experience

1+ years of experience in relevant field

Working Conditions:

Tampa, FL in office full time

0-10 % travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

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