Associate, Financial Operations

Bitpanda · Vienna, Vienna, Austria · Operations

Posted 2026-10-06

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Your mission:

As a Financial Operations Associate in the Financial Institutions Operations team at Bitpanda, your role will involve providing active support for the company's development of strategic relationships with critical external financial institutions. This involves supporting daily tasks related to our relationships with new and existing financial institution partners, as well as collaborating with internal departments and external financial partners to contribute to meeting the company's financial obligations.

What you’ll do:

Work closely with internal departments to efficiently manage and complete external KYB requests and other essential banking documentation, ensuring accuracy and completeness.

Develop initial drafts of compliance questionnaires, contributing to the precision and thoroughness of our regulatory compliance efforts.

Support bank account opening processes and the administration of bank account access, adhering to internal procedures and external regulations.

Maintain a proactive approach to tracking and meeting deadlines for external KYB requests, facilitating a seamless and timely process for all stakeholders, alongside supporting the overall process improvements.

Who you are:

Proven experience (1+ years) in an operations role, with a clear understanding of KYB documentation requirements

Bachelor's degree and strong project management skills

Demonstrated proficiency in Microsoft Office / Google Suite applications

Outstanding interpersonal skills, with the ability to communicate effectively both verbally and in writing to diverse audiences

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