Application Maintenance Engineer

APPLICATION MAINTAINENCE ENGINEER

Important Information

Location: Singapore

Responsibilities:

Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.

Prioritize defects and plan for production release based on defect criticality or align with the quarterly release

Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.

Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.

Follow up on defect closure and meet defect closure KPI

Share production defect support learning with QA team and development team to improve application quality and minimize future defects

Verify and deploy programs and systems

Troubleshoot, debug and upgrade existing software

Requirements:

Education:

Degree in Computer Science or related discipline

At least 8 years of relevant experience.

Essential:

Programming / OS / Technology Skills: At least few years of experience in maintaining / managing applications in at least some of the technologies such as Java, ReactJS, Python, Oracle, Solaris, RedHat Linux, JBOSS, Openshift Container Platform, Apache, Cloud based development, IBM MQ, Kafka MQ, Connect Direct, Control-M, Tivoli, Geneos, Splunk, etc.

Knowledge of FIS OPF (Open Payment Framework) product is a must at least in the capacity of troubleshooting, deployment, etc.

Strong working experience with Java, Spring Boot and API (Microservices)

Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks, such as Hibernate

7 or more years’ in troubleshooting and fixing issues across different technologies/platform

Strong troubleshooting and problem-solving skills

Experience with payment domain and SWIFT message will be a big plus

Strong written, oral communication skills and ability to manage user/vendor/customer/stakeholders

Ability to easily adapt to any technology/environment and lean new languages / technologies / tools

Experience tuning Kafka components for varying traffic and performance requirements

Experience with Incidents & Problem management & associated tools (Remedy/JIRA)

Experience with CI/CD tools such as BitBucket / Jenkins / Sonarqube / Aldon

Attention to details.

Technical Skills:

Java, ReactJS, Python,

Oracle, SQL

Solaris, RedHat Linux, JBOSS

Openshift Container Platform, Apache,

IBM MQ, Kafka MQ, Connect Direct, Control-M

Cloud based development

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality