Account Manager, Business Development
Position Summary:
Redwood Materials is seeking a Business Development Account Manager to support and grow our partnerships with battery cell manufacturers. In this role, you will build strong relationships with key cell manufacturing partners, understand their needs, and develop tailored solutions that align with Redwood's strategic goals. You will work daily with sales, customer operations, product management, logistics, and packaging teams to deliver a seamless partner experience. You will also monitor account performance, manage expectations, and identify opportunities for growth. This is an independent, relationship-driven role for someone who wants to help shape how Redwood works with battery cell manufacturers.
Responsibilities:
Develop and maintain strong relationships with key battery cell manufacturing partners, understanding their production needs and ensuring exceptional service
Serve as a primary point of contact for partner accounts, coordinating across sales, customer operations, product management, logistics and packaging
Identify opportunities for account growth and collaborate with BD Managers and partners on strategies that align with their goals
Address and resolve partner concerns promptly and effectively to maintain a high level of satisfaction
Monitor account performance and manage partner expectations
Provide regular updates and reports to partners and internal stakeholders on partnership progress, performance, and key metrics
Contribute to improving Redwood's business development processes and strategies
Desired Qualifications:
Bachelor's degree preferred; a technical background (such as chemistry or engineering) is preferred but not required
2+ years of experience in sales, business development, consulting, technology, or technical sales
Experience in manufacturing, supply chain, or lithium-ion battery industries preferred
Excellent written and verbal communication skills in English for global account management
Strong leadership skills and the ability to work independently
People skills to build good relationships with customers, even when the situation is tough
Smart, scrappy, entrepreneurial, and science-loving, with a bias for action and a lot of grit
An ability to have fun while tackling hard problems!
Nice to have: Fluency in Korean or Japanese
A passion for sustainability and making the world a better place!
Working Conditions:
Travel up to 25% of the time for partner meetings, site tours, and other business needs