Account Coordinator - MX
About the role: The role requires effective internal communication and coordination with multiple stakeholders across disciplines. You will assist in preparing client updates, maintaining deliverable documentation, while also tracking project assets and managing QA. Working alongside the Account team, you will help move projects through internal systems and ensure client requirements are met consistently. Additionally, you will provide support to the Account Management team as needed..
Responsibilities include but are not limited to;
Facilitate internal communication between multiple internal stakeholders across disciplines
Facilitate external communication with clients (updates, presentations, status calls, etc.)
Monitor and report on client performance on a regular basis
Work closely with project managers to understand and communicate timelines to clients
Deliver internal reports and client business updates on a regular basis
Support Account Management team as needed
Goals for the role/what success looks like
Develop strong relationships with internal teams across the organization
Develop excellent rapport with clients
Develop a firm understanding of WITHIN’s creative process
Learn how the business operates and what success for WITHIN looks like
Growth in this role will lead to an Account Management position, in which the Account Manager will assume full responsibility for client accounts
Reports to/works with
Reports to Director of Accounts, Creative
Requirements
Bachelor’s Degree
1-3 years of experience working with a creative team
Strong attention to detail
Strong organizational skills
Excellent communication skills
Proficiency in Excel, PowerPoint, G-Suite
Our interview process includes, but is not limited to the following:
Excel, English and Typing Test
We offer a competitive salary and benefits based on ability level, including:
Base salary DOE
Unlimited vacation policy
Monthly phone/internet and food stipend
Health insurance coverage
Professional Development Program
Remote/Hybrid work based in Mexico City, Mexico
Please submit your resume in English