2027 Summer IT Operations & Asset Management Intern
As a member of our Digital Operations team, you will have the opportunity to work alongside experienced IT professionals while helping build the systems, processes, and documentation that support a growing enterprise IT environment.
The IT Operations & Asset Management Intern will focus on improving visibility, organization, and lifecycle management across Ursa Major's IT environment. This role will help establish accurate and reliable information about the organization's hardware, software, infrastructure, network, datacenter, and technology services.
The ideal candidate is highly organized, technically curious, and interested in understanding how enterprise IT environments are structured and operated. This role will involve a combination of hands-on technical work, data analysis, documentation, and process improvement. The intern will have the opportunity to work across multiple areas of IT and contribute to projects that improve the organization's ability to manage and scale its technology environment.
This role will report to the IT Manager.
Responsibilities:
Maintain and improve IT asset and infrastructure inventories, ensuring information is accurate, current, and actionable
Assist with hardware, software, licensing, network, circuit, and infrastructure lifecycle management
Assist with Hardware Asset Management (HAM), Software Asset Management (SAM), and CMDB initiatives
Reconcile and clean up asset and configuration data across IT management platforms and other authoritative sources
Build and maintain documentation for IT infrastructure, datacenter environments, network architecture, and technology services
Develop reports and dashboards that provide visibility into IT assets, lifecycle, utilization, and operational health
Assist with IT infrastructure projects, technology refresh initiatives, and process improvements
Identify opportunities to improve IT operations through better data, standardization, and automation
Experience/Requirements:
Currently pursuing or recently completed a degree, certification program, or equivalent coursework in Information Technology, Information Systems, Computer Science, Engineering, or a related technical field
Foundational experience with IT systems, hardware, networking, cloud platforms, or systems administration through coursework, internships, employment, labs, or personal projects
Strong organizational and analytical skills with an interest in working with technical data
Familiarity with hardware and software asset management, CMDBs, ITSM platforms, or similar systems is preferred
Familiarity with Microsoft 365, Azure, endpoint management, or enterprise IT platforms is preferred
Basic understanding of networking and enterprise IT infrastructure
Critical Skills:
Exceptional attention to detail and commitment to data accuracy
Ability to organize, analyze, and improve large sets of technical information
Strong analytical and problem-solving skills
Ability to identify inconsistencies, gaps, and opportunities for process improvement
Ability to communicate technical information clearly through documentation and presentations
Comfortable working independently while collaborating with members of the IT team
Eagerness to learn and take ownership of projects
Demonstrated technical curiosity through coursework, internships, labs, or personal projects
What You Will Learn:
Enterprise IT operations and asset lifecycle management
Hardware Asset Management (HAM), Software Asset Management (SAM), and CMDB concepts
Datacenter and network infrastructure
Hardware, software, and SaaS lifecycle management
IT infrastructure documentation and architecture
IT data management, reporting, and operational analytics
Enterprise IT processes, standards, and governance
How organizations build scalable and sustainable IT operations
Colorado law requires us to tell you the base compensation range of this role, which is $30.00/hour, determined by your education, experience, knowledge, skills, and abilities. What we can’t quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy.
Classification: Full-time Non-Exempt