Workplace Experience Manager
ABOUT THE ROLE
The Workplace Experience Manager is responsible for creating and maintaining a productive, welcoming, and engaging environment for employees, guests, and partners across Render’s San Francisco office and distributed workforce. This role is part of the People team and owns day-to-day office operations, onboarding support, employee engagement initiatives, and coordination of team onsites while partnering closely with People Operations, IT, and cross-functional teams.
This role is onsite five days per week in the San Francisco office.
WHAT YOU'LL DO
OFFICE OPERATIONS & WORKPLACE MANAGEMENT
- Own the daily operations and overall employee experience of the San Francisco office
- Ensure the office is consistently organized, stocked, functional, and guest-ready
- Greet visitors, manage deliveries, and serve as the primary onsite point of contact
- Manage relationships with building management, engineers, janitorial staff, and office vendors
- Oversee office maintenance, repairs, and workplace improvement projects
- Partner with IT to maintain meeting room technology and troubleshoot basic office technology issues
- Manage office seating, desk assignments, badge/access coordination, and workspace logistics
- Oversee workplace services including catering, snacks, beverages, supplies, and inventory management
- Continuously identify opportunities to improve workplace processes, systems, and employee experience
EMPLOYEE ENGAGEMENT & CULTURE
- Lead employee engagement initiatives that foster connection, collaboration, and community across onsite and remote employees
- Manage internal programs such as Ops in Action, employee appreciation initiatives, and holiday gifting
- Plan and execute office celebrations, seasonal events, happy hours, and team-building activities
- Expand and support hybrid and virtual engagement opportunities for distributed employees
- Partner with leadership and People Operations to strengthen company culture through meaningful experiences and programming
ONBOARDING & EMPLOYEE SUPPORT
- Partner with People Operations to support onboarding logistics for new hires
- Coordinate workspace setup, office access, swag distribution, and first-day office experience for local employees
- Assist with equipment coordination and onboarding session scheduling
- Help streamline onboarding processes and improve the overall new hire experience
- Serve as an approachable onsite resource for employees and visitors
TEAM ONSITES & EVENT SUPPORT
- Plan and coordinate team onsites and smaller internal gatherings
- Manage logistics including venue coordination, catering, transportation, accommodations, schedules, and office setup
- Support teams in creating engaging and organized in-person experiences
- Partner with cross-functional teams to ensure smooth onsite execution
- Provide operational and logistical support for larger company events such as Rendervous (all company events) and other major engagements as needed
WHAT WE'RE LOOKING FOR
- 3–5 years of experience in office management, workplace operations, facilities coordination, or a related administrative/people-facing role
- Proven ability to manage vendor and building management relationships (janitorial, maintenance, engineers, catering, etc.)
- Experience planning and executing workplace events such as team celebrations, onsites, or company gatherings of varying size
- Strong organizational skills with the ability to manage multiple concurrent workstreams (seating logistics, inventory, onboarding, events) without dropping the ball
- Comfortable being the onsite point of contact and handling ambiguity or last-minute changes independently
- Proficiency with workplace tools such as Google Workspace, Slack, and basic IT troubleshooting for AV/meeting room tech
- Clear, professional communication with employees, vendors, and leadership alike
NICE-TO-HAVES
- Experience supporting a People or HR team, particularly onboarding coordination or new hire programming
- Familiarity with coordinating distributed or hybrid workforces, not just onsite employees
- Prior experience managing budgets for office supplies, catering, or event spend
- Exposure to badge/access management systems or workplace platforms (e.g., Envoy, Robin, or similar)
- Experience supporting large-scale company events or offsites