Training Coordinator

TITLE: Training Coordinator

REPORTS TO: Project Director

LOCATION: Borderplex Region

EMPLOYMENT TYPE: Full-Time, Exempt Employee

Career Team is looking to hire a Training Coordinator who will be responsible for providing customer-centered services designed to educate, enhance and provide workforce development training services to program participants. Work is performed under the supervision of the Project Director.

Your Impact on Career Team’s Success:

Serve as a primary liaison with training providers to develop new and nurture existing provider partnerships that grow education and training opportunities for participants

Educate participants to the advantages of training and upskilling to broaden employment opportunities and enhanced career path options

Ensure approved and current information regarding the Eligible Training Provider’s List is available to program participants and staff

Maintain and disseminate approved vendor information and performance outcomes to staff and participants as appropriate

Facilitate group and individual assessment, eligibility and training information sessions for program participants to explore potential training opportunities

Participate in the assessment of participant marketability skills to determine training suitability and facilitate appropriate referral

Review participant training needs, industry hiring patterns and high priority occupations to assist with career exploration and the identification of aligned career pathways

Assist with the completion and review of individual training account packets to ensure all necessary documents are present and in compliance with training requirements

Provide timely reports for Career Advisors to include pipeline of potential training candidates, available training programs, and training providers

Consult with Career Advisors on support services necessary to achieve optimal outcomes

Maintain detailed documentation of all contacts in the state’s system of record per contact requirements

Support off-site events

Track progress for individual and team targets using appropriate platforms and databases

Meet and/or exceed program benchmarks

Strong business acumen

Approach each day and task with a solutions-oriented and responsive mindset

Participate in all staff-related events as required

This position is expected to be a HYBRID position. The selected candidate will be required to work onsite as well as remotely.

To Qualify for This Role, You Must Have:

Bachelor’s degree or higher or an equivalent combination of education and experience

Strong communication skills and knowledge about community resources

Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions

Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems

Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive

Ability to work in a dynamic team environment - must have excellent teamwork and interpersonal skills

Ability to motivate participants towards achieving goals

Ability to meet and/or exceed set goals and objectives

Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required

Knowledgeable about the WIOA program and other workforce program requirements

A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality

Exceptional time management skills to meet deadlines and work under pressure

A Valid Driver’s License

Additional Skills/Knowledge Career Team Would Love for This Role:

Knowledgeable about the local region and relevant partners

Bilingual or multilingual

Salary:  $50,000 - $54,500/yr

Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time.

Travel:

Travel for this role is primarily limited to necessary trips within Snohomish County to support career seekers.