Sr. Payroll & Billing Specialist

About The Position

As a Sr. Payroll & Billing Specialist you will manage day-to-day payroll operations across EMEA region while helping streamline our global processes onto a single platform.

We are looking for a collaborative, detail-oriented professional to handle complex multi-country compliance, accurate client billing, and cross-functional data reconciliation. In this role, you will also serve as a key escalation point, mentoring junior team members and resolving high-volume, time-sensitive inquiries for our global remote workforce.

What You’ll Do

Manage day to day activities of multi country payrolls for the EMEA region (mainly Spain but also Italy and Germany) including regular and off cycle approvals and issues management.

Participate actively in the completion of global payroll processes and streamline payroll processes to be on one singular platform.

Work closely with the Payroll team, HR, Operations, and Finance to collect and review payroll data inputs for assigned country payrolls.

Compile, Review & reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, ZoHo, ZenDesk, HR/Benefits Teams) & upload payroll inputs to our local service providers per agreed timelines utilizing the global aggregators, PayZaar, ADP Celergo and/or ADP WFN

Monitor and reconcile vendor payroll processing and compliance activities, review outputs for completeness and accuracy.

Report payroll estimates for internal reporting and funding purposes.

Request funding of payroll, payroll taxes and third-party payments as applicable.

Generate bills to our clients using various cost reports, ensuring invoices are processed accurately and in a timely manner

Deliver data/reports to internal teams (HR, Finance, Operations, third parties, statutory) on an accurate and timely basis.

Mentor and train Associate Payroll & Billing Specialists

Provide prioritization of work assignments and support service to employees, customers and internal stakeholders as payroll team escalation point to attend on payroll and billing inquiries.

Communicate regularly with Manager, Senior Manager Global Payroll on internal project status, in country provider service and metrics and opportunities to harmonize payroll processes.

What We're Looking For:

Minimum Requirements:

5+ years of payroll experience across multiple countries (specifically Spain)

Experience in third party platforms such as ADP/Workday/Ceridian

Local Currency to Billing Currency conversion experience.

Experience in customer support service, working with ticketing systems as Service Now, Zendesk.

Ability to provide information to employees on payroll processes and results as indicated on employee pay slips.

Ability to effectively resolve customer billing and payroll questions through the ticketing system.

Ability to comprehend requirements and carry out multi-country payroll and customer billing transactions quickly.

Ability to handle a high volume of time sensitive materials

Ability to maintain confidentiality and security of data.

Excellent command of English language (both written and verbal) and Spanish language (preferred)

Proficient time management skills with a strong sense of urgency.

Excellent communication and interpersonal skills with a collaborative personality.

Advanced skill level in Excel & PowerPoint

Flexibility to manage multiple time zones and requirements for a global remote workforce.

Degree in Finance, Business, Human Resources, or related disciplines

Preferred Requirements:

Fluency or professional proficiency in Spanish.

The annual gross base salary range for this position is EUR 26,400 -  EUR 33,000 plus variable compensation.