Solutions Architect

About the role

We’re looking for a Solutions Architect to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.You http://impact.You’ll work across Sales, Product, Engineering, and Customer Success to design solutions that unlock value at scale. This is not just implementation - it’s about architecting customer success, proving what’s possible, and accelerating customers toward full platform maturity.You http://maturity.You will be both strategic advisor and technical architect, helping customers:

- Make the right technical decisions

- Deploy the product and integrations successfully

- Operationalize change and scale

- Connect use cases to business outcomes

This role blends technical hands-on depth, commercial awareness, executive influence, and platform thinking.

What you’ll do

- Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.

- Design architectures that map Synthesia’s capabilities to high-value customer use cases.

- Partner with Sales on solution scoping, proposals, API demos, and deal strategy.

- Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.

- Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.

- Act as a trusted advisor to technical and business stakeholders — including VP- and C-level audiences.

- Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.

- Contribute to platform thinking — helping shape how we scale Synthesia from product → ecosystem.

What we’re looking for

- 5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment

- Strong project & stakeholder management across multiple workstreams

- Hands-on experience working with APIs, workflows, or integrations

- Excellent storytelling and communication skills — able to engage technical and executive teams

- A commercial mindset — understanding how architecture drives adoption, retention, and expansion

- Proven experience building scalable frameworks, architectures, or delivery models

- Curiosity, initiative, and a builder mentality — with comfort navigating ambiguity in a high-growth environment