Senior Product Manager, Consumer

Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities.

As part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid.

Responsibilities

- Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them

- Drive prioritization and execution (build, measure, iterate)

- Identify opportunities through consumer feedback and staying close to our data / dashboards

- Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above

Qualifications

- You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies

- You start with the consumer problem and have held a high bar for consumer experience

- You naturally gravitate towards using data to make strategic decisions

- You have communicated complex concepts succinctly for broad audiences to drive decisions

- You have driven roadmap and prioritization exercises and driven clear impact through your decisions

- You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level

- You have a track record of scrappily developing clear perspectives in areas of ambiguity

Nice to have

- Experience building anti-fraud or ML-driven products