Senior NetSuite System Administrator - Remote USA

Summary:

We are seeking an experienced Senior NetSuite System Administrator to serve as the subject matter expert and owner of our NetSuite ERP platform. This role is critical to supporting and scaling our Finance, Operations, Supply chain, Customer service and Commercial processes as the company grows.

The ideal candidate brings deep functional knowledge of order‑to‑cash (O2C) and procure‑to‑pay (P2P) processes, strong hands‑on NetSuite administration skills, and the ability to partner closely with Finance, Operations, Supply Chain, Customer Service, Commercial, and IT teams. Experience working in a high‑growth or regulated environment is strongly preferred.

In This Role, You Will:

NetSuite Ownership & Administration

Serve as the primary system administrator and functional owner of NetSuite including managing roles, permissions, users, approval hierarchies, and system security.

Configure, maintain, and optimize NetSuite workflows, custom fields, and forms within Order‑to‑Cash (O2C)

Optimize end‑to‑end O2C processes, including support and enhance EDI integrations (quoting, sales orders, invoicing, and fulfillment processes).

Partner with Finance, Customer Service and Commercial teams to ensure accurate billing, revenue reporting, and compliance.

Troubleshoot and resolve transactional or data integrity issues within O2C workflows.

Procure‑to‑Pay (P2P)

Support and enhance P2P processes including vendor setup, purchase orders, receiving, AP, and payment runs.

Work closely with Finance, Supply Chain, and Operations to improve efficiency, controls, and visibility.

Assist with inventory management process and warehouse workflow to scale effectively with company growth.

Integrations & Automation

Support and maintain system integrations between NetSuite and upstream/downstream systems.

Collaborate with technical teams and vendors on integration design, monitoring, and issue resolution.

Familiarity with Celigo or similar iPaaS tools is a strong plus, particularly for ERP integrations.

Monitor new capabilities offered by Netsuite (i.e. AI workflows) and propose to the cross functional team based on business needs.

Reporting, Controls & Compliance

Develop and maintain saved searches, reports, and dashboards to support Finance, Customer Service and Operations.

Assist with data imports, system clean-up, and ongoing optimization projections

Support internal controls, audits, and system documentation, especially in a regulated medical device environment.

Participate in NetSuite release management, testing, and impact assessments.

Cross‑Functional Partnership

Translate business requirements into scalable NetSuite solutions.

Provide user training, documentation, and ongoing system support to internal teams (Finance, Customer Service, Supply chain, Commercial, and IT stakeholders) and improve system functionality.

Other duties as assigned by manager

Who You Will Report To:

Director, Business Intelligence

Requirements:

8+ years of hands-on experience administering NetSuite in a production environment.

Deep, hands‑on knowledge of order‑to‑cash and procure‑to‑pay business processes.

Strong understanding of NetSuite configuration, workflows, saved searches, and reporting.

Proven experience partnering with Finance, Customer Service and Operations teams.

Background in medical device, life sciences, or other regulated industries.

Excellent problem‑solving, communication, and organizational skills.

Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.

Strong oral, written and interpersonal communication, with the ability to work effectively in a lead role with cross functional teams.

Preferred Skills

Experience in a fast‑growing startup or scaling organization.

Experience supporting integrations using Celigo (or similar integration platforms).

NetSuite Administrator or SuiteFoundation certifications are highly preferred.

What We Offer:

At Calyxo, you will be part of a knowledgeable, high-achieving, experienced and fun team.  You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture.  You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself.

We also offer an attractive compensation package, which includes:

A competitive base salary range of $140,000 - $160,000 and variable incentive plan

Stock options – ownership and a stake in growing a mission-driven company

Employee benefits package that includes 401(k), healthcare insurance and paid vacation