Product Designer, AI-Native Products (Senior/Staff-Level)

Location: Europe remote or London hybrid

THE ROLE:

We're looking for a Senior (L5) OR Staff (L6) Product Designer to lead design for Synthesia's AI-native product surfaces: the experiences where employees learn through conversation, companies localise content at scale, and AI becomes a direct participant in how work gets done - not just a tool behind the scenes.

This area is central to redefining what a video platform can be: moving upstream from content creation into workforce development, and making complex AI capabilities feel natural, trustworthy, and effective for everyday users.

You'll operate as a senior IC: setting direction, influencing roadmap decisions (not just contributing), shaping bets with Product and Engineering leaders, and raising the craft bar either across Skills or Dubbing & Localisation.

In practice, this role is about solving AI-native design problems, for example:

- Designing real-time, conversational avatar experiences that feel engaging and natural - not robotic or gimmicky - for employees learning and practising skills at work.

- Creating interaction patterns for AI-driven workflows (dubbing, localisation, skills authoring) that give users the right amount of control, transparency, and trust without overwhelming them with complexity.

- Improving output quality through better structure, guidance, and feedback loops - helping users understand what the AI is doing, catch issues early, and iterate with confidence.

- Designing localisation workflows that scale across languages, locales, and content types - handling the nuance between dubbing, translation, and full cultural adaptation without exposing that complexity to users.

- Working at the frontier where AI changes what "interaction" means, and the best patterns are genuinely still being invented.

IN THIS ROLE YOU WILL:

- Own major AI-native bets end-to-end, from problem framing to shipped outcomes and iteration.

- Set a design vision for either Skills or Dubbing & Localisation surfaces, and influence adjacent product areas to stay coherent.

- Partner closely with Product and Engineering to define what "great" looks like (principles, quality bar, success metrics) and then drive toward it.

- Prototype and test interaction models quickly - including novel agentic and conversational patterns - and know when high-fidelity matters.

- Raise the bar on craft: interaction design, UI quality, systems thinking, and consistency across AI-native experiences.

YOU SHOULD APPLY IF YOU BRING:

- Significant experience designing complex, high-usage product surfaces - ideally including AI-native products, agentic features, conversational interfaces, or products where the system takes meaningful autonomous action.

- Strong craft in interaction design and visual design, and a track record of shipping work that measurably improves the product experience.

- Comfort operating in ambiguity: you can turn unclear and fast-moving problem spaces into crisp direction, and you do not wait for perfect clarity.

- Systems thinking: you understand how AI capabilities, model constraints, and product architecture shape what's actually possible in the UX - not just what looks good on a screen.

- Excellent communication in design reviews and cross-functional decision-making contexts.

- Experience designing workflows where trust, transparency, and user control are central - helping users feel confident in AI-driven outputs rather than confused or excluded.

- A track record of tackling novel problems in maturing product spaces, and shaping the product from early-stage bets through to execution.

- The ability to leverage feedback from users and customers to ensure the product continues to meet real needs - including enterprise users with high stakes around quality, compliance, and scale.

AT SYNTHESIA WE EXPECT EVERYONE TO:

- Put the Customer First

- Own it & Go Direct

- Be Fast & Experimental

- Make the Journey Fun

You can read more about this in this public Notion page: https://synthesia.notion.site/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2

BENEFITS

- A flexible, remote friendly role based out of Europe or one of our hubs in London, Copenhagen, Munich, or Zurich.

- 25 days of annual leave + public holidays in the country where you are based.

- A generous referral scheme.

- Work from home set up.

- At Synthesia, you can work from anywhere (within reason) in the world for up to 60 days per year!

- A huge opportunity for career growth as you’ll help shape a market-defining product.