People Operations Administrator

Role: People Operations Administrator

Location: Remote (México)

Language: Proficiency in English is required as we are a global business

About the role:

We’re looking for a highly organised and detail-oriented individual to join our dynamic People & Talent Ops Team.

This entry-level role provides a fantastic opportunity to launch your HR career and gain practical experience in all aspects of HR Administration.  You’ll work closely with experienced professionals, receiving hands-on training and mentorship to develop your skills and expertise.

What you will be doing:

HRIS & ATS Support:  Utilize HR Information System (HRIS) and Applicant Tracking System (ATS) to maintain accurate employee records. We'll provide comprehensive training on Sage People and/or Greenhouse (or any other system of use).

Employee Life Cycle Assistance:  Support with all stages of the employee life cycle, including onboarding, offboarding, promotions, and transfers, under the guidance of senior team members.

Compliance Support:  Contribute to ensuring compliance with local employment laws and company policies (Data Protection). You'll learn best practices and contribute to our "audit-ready" processes.

Administrative Support:  Support various administrative tasks related to background checks, employment authorization (I9), payroll administration, and scheduling interviews for candidates

Policy & Procedure Support:  Learn and apply our HR Policies and Procedures.  You’ll be empowered to assist employees with their enquiries

Ticketing System:  Utilize Manage Engine ticketing tool to manage and respond to HR-related inquiries and requests, following established service level agreements (SLA’s)

Documentation & Reporting:  Assist in preparing and maintaining accurate HR documentation and reports.

Employee Support:  Contribute to providing timely and accurate information to employees

Project Assistance:  Participate in ad-hoc projects and reporting tasks as assigned

Benefits Administration Support:  Assist with benefits administration tasks, ensuring accurate data and enrolment.

Performance Management Support:  Provide support for performance management activities as required.

Team Collaboration:  Work collaboratively with a supportive and experienced team

What you need to be great in this role:

3+ years of experience in similar roles

Bachelor's degree in Human Resources, Business Administration, or a related field.

Strong organizational and time management skills

Excellent verbal and written communication skills.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Enthusiasm for learning and developing a career in Human Resources.

Attention to detail and a proactive approach to problem-solving

Ability to work independently and as part of a team.

Strong work ethic and commitment to confidentiality

Req ID: 17819

#LI-REMOTE

#LI-MV1

#BTG+