Patient Care Coordinator - Dr.Shier
Patient Care Coordinator — Help Patients Feel Confident, Supported, and Cared For
You believe that exceptional patient care starts long before treatment begins. You understand that patients often have questions, concerns, and uncertainties, and you take pride in helping them feel informed, comfortable, and confident every step of the way.
At Dr. David Shier Dentistry in Mississauga, we're looking for a compassionate and experienced Patient Care Coordinator who loves building relationships, guiding patients through their treatment journey, and creating an outstanding patient experience. If you're someone who enjoys connecting with people, solving problems, and making a meaningful impact every day, we'd love to meet you.
Schedule
Full-Time
Monday: 7:30 AM – 2:30 PM
Tuesday: 7:30 AM – 7:00 PM (Flexible)
Wednesday: 7:30 AM – 2:30 PM
Friday: 7:30 AM – 2:30 PM
Why You'll Love Working With Us
Competitive hourly wages and comprehensive benefits package
Continuing education and professional development opportunities
Supportive, collaborative, and team-oriented culture
Career growth opportunities within a growing organization
A positive workplace where your contributions are valued and appreciated
What You'll Do
Welcome patients and build trusting relationships from their first visit
Clearly and compassionately explain treatment plans and next steps
Review treatment costs, insurance coverage, and financial options
Coordinate appointments to ensure patients receive timely care
Verify insurance benefits and assist with claims processing
Maintain accurate patient records and treatment information
Follow up with patients, answer questions, and provide ongoing support
Act as the bridge between patients and the clinical team
Ensure every patient feels heard, informed, and cared for throughout their journey
Who We're Looking For
Minimum 2 years of dental administration experience required
Experience discussing treatment plans and financial arrangements
Knowledge of dental billing, insurance, and scheduling procedures
Abeldent experience is considered a strong asset
Exceptional communication and interpersonal skills
Organized, detail-oriented, and highly dependable
Comfortable working in a fast-paced, patient-focused environment
Compassionate, professional, and committed to providing outstanding service
Why This Role Matters
This position is about more than schedules, insurance, and treatment plans. It's about helping people move forward with confidence in their oral health journey. Every conversation you have, every question you answer, and every patient you support contributes to a positive experience that can genuinely change someone's life.
You'll be joining a team that believes in caring for patients like family and supporting one another to achieve excellence every day. Your work will have a direct impact on the trust, comfort, and confidence our patients feel when they walk through our doors.
Apply Today
If you're passionate about helping people, building relationships, and creating exceptional patient experiences, we'd love to hear from you.
Apply today and become an essential part of a team dedicated to making a difference, one patient at a time.
Dr. David Shier Dentistry is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels welcome, respected, and valued.
We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.
We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.