Operations Strategy Lead (Global Events)
About the Role:
We are building a new team of Strategic Event Operations Leads to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.
In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.
Key Responsibilities
1. End-to-End Ownership of Complex Events
Lead the operational strategy of large-scale, high-complexity events
Own projects from early planning stages through execution
Ensure delivery meets both partner expectations and internal standards
2. Operational Strategy & Design (0→1)
Translate partner needs into scalable operational models
Design processes, workflows, and tools from scratch when needed
Define how the event should be run — not just how to execute it
3. Problem Solving in Ambiguous Environments
Break down complex, undefined problems into actionable plans
Anticipate operational risks and design mitigation strategies
Make decisions with incomplete information
4. Cross-functional Leadership
Work closely with Sales, Originals, Product, and local Operations teams
Align multiple stakeholders around a clear execution plan
Act as the main operational point of contact for key partners
5. Execution Oversight
Ensure that designed solutions are effectively implemented on the ground
Support local teams in executing complex setups
Step in when needed to unblock critical issues
What Success Looks Like:
Complex events are delivered without relying on existing playbooks
New operational models are designed, tested, and reused
Partners see Fever as a strategic operator, not just an executor
Ambiguity is reduced through clear structure and decision-making
Projects move forward without constant supervision or escalation
About You:
Experience
2–4 years of experience in:
Strategy & Operations roles in high-growth companies
Proven experience solving complex, ambiguous problems
Experience leading projects end-to-end
Skills & Mindset
Structured problem solver: you break down complexity into clear actions
Builder mentality: you create solutions where none exist
High ownership: you operate independently with minimal guidance
Strategic + execution balance: you can design and implement
Strong stakeholder management: you influence without authority
Nice to Have
Experience in operational environments (logistics, marketplaces, large-scale ops)
Exposure to live events or large-scale physical operations
Analytical skills (Excel, SQL) are a plus
Languages
Fluent English required
What We Offer:
Ownership of the most complex and strategic projects in the company
High visibility and direct exposure to senior leadership
The opportunity to build operations from scratch at global scale
A fast-paced environment with real autonomy and impact
Benefits & Perks:
Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Work in the heart of Madrid
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with!
Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption
Gympass
English Lessons
Possibility to receive in advance part of your salary by Payflow