Monetization Programs and Operations Lead
The Monetization Program Management and Operations Lead builds the structural systems, data pathways, and operational playbooks that drive long-term business scale. The primary mission is to govern, execute, and evaluate broad commercial programs that ensure the business scales profitably across the entire customer lifecycle.
This position acts as a centralized architect bridging Engineering, Product, GTM and Finance. The role owns the continuous optimization loop—taking corporate-level revenue strategies (e.g., consumption-based rollouts, global pricing overhauls, structural monetization shifts) and translating them into automated, repeatable systems and programmatic workflows. The objective is to ensure that backend infrastructure and go-to-market programs operate flawlessly to capture all business value.
RESPONSIBILITIES:
1) REVENUE PROGRAM GOVERNANCE & EXECUTION
- Lead the end-to-end delivery and program management of large-scale commercial initiatives, including launching new product monetization tiers, managing global price increases, and executing macro market expansions.
- Translate high-level strategic growth plans into cross-functional program roadmaps, defining milestones, system requirements, and readiness metrics across the enterprise.
- Track long-term programmatic health by analyzing post-launch adoption and financial performance against original business cases to recommend structural shifts.
2) CROSS-FUNCTIONAL SYSTEMS LIFECYCLE OWNERSHIP
- Own the cross-functional data pathways and systems architecture required to power the full customer lifecycle, bridging product-use telemetry/metering, usage collection, billing engines, and enterprise ERP systems.
- Ensure seamless data continuity across these platforms so that broad monetization shifts or consumption-based strategies map accurately from a user’s product behavior to financial cash recognition.
- Partner with engineering, product, and enterprise systems teams to audit system logic, eliminating data silos and systemic data drops that cause delayed or inaccurate billing.
3) SYSTEMIC EFFECTIVENESS DIAGNOSTICS & OPTIMIZATION
- Audit the end-to-end commercial architecture to proactively identify macro revenue leakage points, such as untracked feature usage, unmetered consumption, or system translation errors.
- Establish proactive early warning metrics to assess whether broad commercial programs are succeeding structurally or where systemic bottlenecks are slowing down company growth.
- Design and implement structural, automated governance models to ensure standard framework configurations and packaging models are enforced natively by internal systems.
4) COMMERCIAL ARCHITECTURE & ALIGNMENT
- Partner with Product, Finance, and Marketing to operationalize high-level tier structures, subscription offerings, and structural value-bundling strategies.
- Analyze macro product and channel performance data to evaluate whether current programmatic strategies successfully drive a profitable product mix and maximize Customer Lifetime Value (LTV).
QUALIFICATIONS:
- 7+ years of experience leading strategic, cross-functional programs within Revenue Operations, Sales Effectiveness, Program Management, and/or Management Consulting.
- Bachelor’s degree in Business, Finance, Computer Science, Economics, or a related analytical field (MBA or PMP certification is a plus).
- Extensive experience governing or deeply collaborating with interconnected data infrastructure across the customer lifecycle—specifically integrating product usage/metering tools, subscription billing engines, and ERP financial systems.
- A proven track record of orchestrating large-scale corporate programs with highly complex technical and operational dependencies.
- Advanced ability to parse complex operational, financial, and product data to diagnose systemic inefficiencies and model the impact of program changes.
- Exceptional communication skills with a demonstrated ability to align diverse technical and business teams (Engineering, Finance, Product, Marketing) around structural revenue initiatives without direct authority.
COMPENSATION:
Base salary of $215,000-240,000.