Inside Sales Representative

POSITION OVERVIEW

The Inside Salesperson will work with clients to provide a successful customer experience. The Inside Salesperson will generate sales of all product lines offered. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on designers, remodelers, and select builders as well as retail customers. Will also work showroom hours including Saturdays. A comp day will be provided for Saturday hours.

Essential Functions & Responsibilities

Provide an exceptional showroom experience for clients

Conduct sales presentation of products and services to customers

Assist customers on the showroom floor

Assist in answering phones

Assist customers over the phone

Assist customers via email

Attend training functions as required

Maintain and clean specific area of the showroom

Collect deposits and balances before delivery

Assist with inventory as required

Follow up phone calls to secure orders

Participate in after hour events and sponsorships as required

Resolve customer issues

Generate and develop new customer business accounts to increase revenue at a profitable level

Enter orders into computer system, work with production regarding order, delivery, installation

Follow up to ensure customer satisfaction

Assist in collections as necessary

Competencies/Skills/Abilities

3 - 5 years’ experience/hands-on knowledge within construction industry product sales

Self-motivated, driven to close sales

Ability to communicate at all levels, both inside and outside of the Company

Computer literate; working knowledge of MS Office

Must possess a valid driver’s license and good driving record