HR Manager, Lifecycle Time & Attendance - APAC

What this job can offer you

We are looking for a Manager, Time & Attendance to own the planning, implementation, and service delivery for the Lifecycle Time & Attendance team.

Reporting to the Senior Manager of Lifecycle Operations Time & Attendance, this is an exciting time to join Remote and make a personal impact in the global employment space in our growing Lifecycle Operations team.

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.

What you bring

This role requires a blend of hands-on people management, deep international HR operations knowledge, and specialized expertise in the legal and employee relations complexities of Time & Attendance (T&A).

Management & Coaching: You have hands-on people management experience with a strong coaching mindset, specifically leading distributed, international teams.

International HR Ops: You have a proven track record of experience in HR Operations across multiple countries.

T&A & Compliance Expertise: You possess deep knowledge of Time & Attendance matters, associated wage/hour laws, complex policy exceptions, and disciplinary processes in various jurisdictions.

Jurisdictional Focus: You have a deep knowledge of complex T&A case resolution, wage/hour compliance, and managing policy discrepancies under labor law in APAC countries.

Environment: Experience working in a fast-paced, international, scale-up environment.

Service & Drive: Passionate about accomplishing goals, you are comfortable working in a service level environment (SLAs/KPIs), with an emphasis on continuous improvement and customer satisfaction.

Technical Acumen: You’re tech-savvy and have experience working with a variety of digital tools, with an eye toward process optimization and automation.

Language: You write and speak fluent English.

Data Integrity: You can safely manage and maintain employee data and confidential information, adhering to established protocols while ensuring utmost professionalism and discretion in high-stakes T&A cases.

Desired Skills (A Plus); Startup, remote working experience and other languages besides English.

Key Responsibilities

People & Team Leadership: Guide, coach, and develop direct reports to build a high-performing T&A team.

Culture: Foster a positive team culture across international borders in a remote, asynchronous environment that encourages excellence and innovation.

Performance Management: Lead performance management by overseeing bi-annual evaluations and aligning individual and team goals with business objectives in our high-performance culture.

Team Growth: Drive recruitment, training, mentoring, and supervision of the regional team to support their professional growth.

Complex Case Resolution (ER Scope): Serve as a subject matter expert and the final escalation point on all high-risk Time & Attendance related topics, including complex wage-hour disputes, policy interpretation, and potential disciplinary matters related to timekeeping compliance.

Cross-Functional Partnership: Partner across domains—including Operations, Product, Engineering, Legal, and Employee Relations (ER)—to enhance T&A processes, workflows, and standard operating procedures (SOPs).

Process Optimization: Improve & optimize the Lifecycle T&A team's processes, existing workflows and tools, including identifying opportunities for automation to improve quality, efficiency and drive scale.

Service Delivery: Ensure efficient, compliant delivery of Time & Attendance services while meeting KPIs and SLAs.

Risk Mitigation: Safely manage and maintain employee data and confidential information, and advise on best practices to handle sensitive T&A records and investigations with discretion.

Strategic Resolution: Resolve escalated T&A issues through detailed analysis, including advising on or conducting internal investigations into serious attendance or timekeeping discrepancies, and implementing improvements that drive compliance and business growth.

AI Enablement: Champion the responsible adoption of AI-assisted tools within the T&A team — identifying opportunities, running pilots, establishing guardrails, and scaling what works. Ensure team members are equipped and confident to use AI tools within Remote's data handling and compliance guidelines.

Practicals

You'll report to: Senior Manager Lifecycle: Time & Attendance

Team: Lifecycle Operations - Time & Attendance

Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC

Start date: As soon as possible

Application process

Interview with recruiter

Interview with team members (no managers present)

Interview with future manager

Interview with Senior Director

Bar Raiser Interview

Prior employment verification check

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$48,850—$109,900 USD