High Value Case Manager
Summary
As a High Value Case Manager, you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. This salaried position comes with competitive pay and a generous bonus plan.
Responsibilities
Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
Order medical records from providers and communicate with them during course of treatment
Obtain documents necessary to support injury and/or liability positions
Interact with insurance carriers and healthcare providers to secure records and account balances
Negotiate case settlements with insurance carriers
Negotiate deductions of outstanding medical balances with providers
Work directly with multiple coworkers involved in the management and support of case files
Maintain organized case files
Prepare comprehensive demands and assemble support for submission to carries
Interact with attorneys and present case synopsis when required
The role is in-office five days per week
Performs other related duties as assigned to meet the needs of the business
Qualification
Bachelor’s Degree (preferred)
Prior experience as a case manager (preferred)
At least 2 years of legal or insurance adjuster experience
Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
Strong written and verbal communication skills, as well as attention to detail
Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings
Strong negotiating skills
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.
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