Front Desk Representative

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

Verify insurance coverage

Collect past due balances and copayments upon checking in

Answer phones and relay messages

Confirming patient appointments

Schedule initial and follow up appointments

Input/Update patient information, including insurance

Front Desk Receptionist Qualifications:

1yr Medical Front Office (Preferred)

1yr Customer services experience (Required)

Experience with EMR

Excellent written and verbal communication skills

Detail oriented

Positive attitude that welcomes teamwork

Multitask efficiently

Must have HS diploma or GED equivalent

Why join our team?

Substantial growth opportunities

Leadership and mentoring

Resources to further career

Fun work environment (lunches, events, holiday parties)

Benefits (medical/vision/dental/401k/paid holidays)

Supportive and positive work environment