Field Enablement & Technical Training Lead – Field Services
Job Description
As a Field Enablement & Technical Training Lead in the Field Services group, you will be responsible for building the field capabilities NEI needs to execute field work safely, consistently, and confidently. You will be responsible for developing technical training, strengthening field qualification visibility, and helping to ensure team members are prepared for the technical, safety, communication, and client-facing demands of field work.
As the field services program matures, this role will help NEI aggregate recurring client needs observed in the field and translate those insights into future OpEX-related growth opportunities. By capturing patterns in infrastructure challenges, maintenance needs, asset health concerns, and technical service gaps, this position will help inform repeatable lines of business that are grounded in real client needs, field-proven expertise, and NEI’s long-term growth strategy.
Essential Responsibilities
Safety 20%
Ensure all TMs going to the field have the appropriate training determined by the safety Director.
Participate in and represent field service activities in Safety Committee meetings
Assist Safety Director and market
Technical Training (Field and Field support teams focused) 50%
Develop technical content to ensure core competencies
Propose and implement a 100-400 level curriculum with competency test. Leveraging both internal and outside content
Work in tandem with leadership within MC&I to adapt developed training to their needs
Staffing Support 20%
Maintaining a list of qualified field and field support staff
Establish technical aptitude ratings in addition to safety tiers to support staffing needs
Assist with staffing of Field Services team and field projects in general
Further develop scheduling tool for field deployments
BD / Market Research OpEX (Future) 10%
Develop business plan for new OpEX revenue streams
Coordinate with FS & EC Directors and VP on go to market strategy
Develop / manage strategic client relationships to prepare for new business lines
Asist with managing NEI’s electrical field equipment, ensuring that equipment is properly maintained and calibrated
Audit field testing, troubleshooting, investigation, and construction progress reports
Asist with a variety of documents and reports associated with projects including cost estimates, budget reports, and studies
Reviews the work of Engineers, Designers, Drafters, and Field Service Personnel for general quality and accuracy, as required
Maintains a thorough understanding and applications of applicable Codes and Standards
Maintains strong and responsive Company-Client relationships
Maintains high ethical and professional standards
Expected to work additional time beyond 40 hours/week as required to complete projects, proposals and/or administrative functions
Attend conferences, training workshops, seminars, regular undergraduate and graduate classes as appropriate for advancement and as required to maintain quality of work
Other duties as assigned
Requirements
Education: Bachelor’s in Electrical Engineering or Electrical Engineering Technology from an accredited institution, Electric Power option preferred
Experience: 4+ years of Engineering or relevant field experience
Licensure: FE or PE preferred
Proficiency in Microsoft Office including Excel, Word, and other computer software
Professional, articulate, and able to exercise good independent judgement and discretion
Highly organized, motivated self-starter
Proven record of delivering a high standard of quality work with exceptional attention to detail
Experience with apparatus testing and familiarity with NETA standards
Experience with Omicron test equipment required
Demonstrated ability to mentor, train, coach, or develop technical professionals
Strong understanding of relaying schemes and principles
Comfortable working with ambiguity and creating systems and plans where there are none
Flexible and able to adapt to a fast-paced environment with a quickly growing team
Good interpersonal communication and relationship-building skills; ability to interact successfully with Clients, Contractors, Vendors, and at all levels of the organization; demonstrates high emotional intelligence
Possesses effective written and oral communications skills
A strong command of the English language
Experience in client facing technical roles
Applicants must be currently authorized to work in the United States on a full-time basis
Experience with programming and troubleshooting SCADA systems (preferred)
OSHA 10 certification (preferred)
NEI Electric Power Engineering, Inc. 3 (preferred)
Strong interest in AI tools and use cases for training aids (preferred)
Disclaimer
While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.
Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.
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