Customer Service and Labor

Junk Removal and Customer Service

1-800-GOT-JUNK?

Location: Boise, ID

Job Type: Full-Time

Pay: $21–$25/hour (Profit Share + Tips + $11/hr)

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Boise team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

What We’re Looking For:

Sales-Driven: A passion for sales and a knack for exceeding customer expectations.

People Focused: Friendly and personable, dedicated to delivering outstanding service.

Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.

Dependable: Reliable and hardworking, positively contributing to our team culture.

Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.

Create WOW moments through outstanding customer service

Lead pricing conversations, close on-site sales, and deliver clear estimates

Remove junk safely from homes and businesses

Drive, navigate, and operate box trucks (training provided)

Lift, carry, load, and maneuver items up to 75+ lbs

Represent our brand with integrity, professionalism, and a sharp appearance

Professional Growth: Our team members grow fast. Advancement pathways include:

Certified Sales Lead

People Development Lead

Operations Lead

Senior Sales

Director of People Development

Director of Operations

General Manager

We promote from within whenever possible!

Pay Range: $15.50/hr - $29/hr+ (Total Compensation)

Base hourly rate

Tips

Uncapped profit share & performance incentives

Overtime

Schedule: Full-time: 4–5 shifts per week

1 mandatory weekend shift

3–4 weekday shifts

Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs

Must maintain availability for 4 weekdays + 1 weekend day every week

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

Experience a fun, fast-paced workday filled with diverse tasks and challenges.

Career advancement pathways.

Competitive compensation and performance-based bonuses

Award-winning workplace ("Best Places to Work" and "Fast 50 Company").

Full benefits package with Medical, Vision, Dental coverage and retirement options.

Our Mission Statement: Anything is possible. Invest in people. Change the world.