Certification Specialist

Location: 📍459 NJ-17 Hasbrouck Heights, NJ 07604

Schedule:

Monday - Friday:

Three days: 8:00am-5:00pm

Two late days: 11:00am-8:00pm

Compensation: The compensation range for this position is $20-$28 per hour most candidates are expected to land in the middle of that range

The Certification Specialist is responsible for coordinating certification readiness, scheduling, documentation, and testing administration for students. This role serves as the primary certification registrar within the Student Success department, ensuring students are accurately tracked, scheduled, and supported through the certification testing process.

By centralizing certification administration and monitoring, this role enables Student Success Coordinators to focus on student outreach, intervention, and engagement.

This position is deployed at campuses where student population size warrants dedicated certification administration support.

Key Responsibilities

Certification Administration

Serve as the primary campus registrar for certification documentation and processes

Verify certification eligibility and manage required documentation

Track student certification milestones and cohort progress

Coordinate scheduling for certification exams (FAA or other governing bodies as applicable)

Maintain testing rosters and certification records in institutional systems

Certification Readiness

Monitor certification pacing and identify students eligible or overdue for testing

Track student use of certification preparation tools and resources

Stay current on certification requirements and regulatory updates

Communicate certification progress to Student Success and Academic leadership

Flag students who may be at risk of falling behind certification timelines

Testing & Exam Support

Proctor certification exams in accordance with regulatory guidelines and institutional policies

Prepare testing environments and ensure exam integrity and compliance

Document exam outcomes and maintain secure testing records

Data & Compliance

Maintain accurate certification documentation within CampusNexus and related systems

Support reporting related to certification readiness and student progression

Assist with audits, accreditation reporting, and certification data integrity

Collaboration

Partner with Academic leadership, instructors, Student Success Coordinators, and Career Success teams to support certification progress

Assist with certification readiness workshops and student milestone programming

Performance Expectations

This role contributes to a performance-driven environment focused on student certification outcomes. Metrics may include:

Certification attempt rates

Certification pass rates

On-time certification pacing

Documentation accuracy and compliance

Qualifications

Education

Associate’s or Bachelor’s degree preferred.

Experience

1–3 years of experience in student services, certification administration, academic operations, or a related role

Experience working in regulated or compliance-driven environments preferred

Skills

Strong attention to detail and organizational skills

Ability to manage multiple deadlines and certification timelines

Strong written and verbal communication skills

Ability to maintain testing integrity and confidentiality

Additional Requirements

Proctor certification eligibility or related training may be required depending on governing body regulations.

Benefits

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:

401(k) with company match

Comprehensive health, dental, and vision insurance

Life insurance options

Paid parental leave

Paid time off (PTO) to promote work-life balance

Tuition reimbursement for continued education

Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.