Application Analyst

Role: Application Analyst

Location: Milton Keynes – (Hybrid, 2 days per week in the office)

Reporting to: Senior Application Analyst

The role

The Product Development team plays a pivotal role in delivering the overall digital experience for customers, consumers and colleagues underpinning the Rightmove business. We recognise that to deliver the best products and features for our consumers, customers and colleagues, we need to work effectively as a healthy, high-performing team. We work collaboratively across a mix of product and centralised teams, together working towards Rightmove’s strategy.

The Application Analyst role sits within one of our Internal Product Teams, providing digital solutions to Rightmove’s internal teams. The role is an important part of one of our Scrum product teams, working alongside the Product Manager, Software Engineers and QA Engineers to understand business challenges, shape requirements, design solutions and support delivery.

The Application Analyst will deliver solutions through the configuration and improvement of business applications, whether third-party or developed by Rightmove, as well as low-code solutions that meet the needs of Rightmove’s users and the wider business.

The role will also involve working closely with end users and stakeholders to understand how processes work today, where the pain points are, and what needs to change to deliver the right outcome.

The Application Analyst role reports to the Senior Application Analyst and works closely with other Application Analysts, Platform Engineers, Product Manager, Architects and Operations team members.

A typical week as an Application Analyst might involve:

Working with end users and stakeholders to understand current processes, pain points, requirements and expected outcomes.

Mapping processes and identifying opportunities to simplify ways of working, improve data quality or make better use of technology.

Building practical solutions using low-code platforms, including applications, workflows and automations.

Customising and improving third-party systems to better support business processes and user needs.

Using SQL to query, analyse and support changes to data across Rightmove’s business applications.

Using platforms such as UiPath to automate manual or repetitive processes across the organisation.

Collaborating with Product Manager, Software Engineers and QA Engineers to agree the best approach to solving business problems.

Sharing progress regularly with the product team and end users, using feedback to shape and improve solutions as they develop.

Supporting testing activity across the team, including validating changes, helping meet sprint commitments and ensuring solutions are fit for purpose.

We’re looking for someone who:

Is a creative and logical problem-solver, with a genuine interest in using technology to solve business problems.

Can ask clear, thoughtful questions to get to the heart of what is needed.

Can communicate clearly with technical and non-technical stakeholders and help build a shared understanding of requirements and outcomes.

Can break down ambiguous problems into practical options, actions and requirements.

Enjoys working collaboratively with their team to explore, challenge and improve potential solutions.

Is comfortable constructively questioning direction when something is unclear or does not feel right.

Takes ownership of their work and cares about the quality of what they and their team deliver.

Can manage and prioritise their work effectively, balancing urgency with quality.

Shares knowledge with others and asks for support when needed.

What you’ll bring to the role

Essential

A background in customising and enhancing third-party systems, such as ERP, Legal or HRIS platforms.

Intermediate to advanced skills in tools such as Microsoft Excel, Access or similar business applications.

A working level of understanding of SQL, including querying, interpreting and working with data.

Experience learning how a software platform works and using that knowledge to deliver change.

Experience improving internal processes and driving operational efficiency.

An understanding of BPMN or similar process-mapping approaches, with the ability to design and implement workflows that improve business processes.

Experience working with end users to understand current processes, pain points, requirements and expected outcomes.

The ability to break down ambiguous business problems into clear options, actions and delivery requirements.

Experience using collaboration and delivery tools such as Confluence, Jira or similar.

Experience working in an Agile or Scrum team.

Desirable

Experience translating user needs into clear tickets, acceptance criteria, process notes or configuration requirements for a wider delivery team.

Confidence facilitating conversations with stakeholders to agree scope, priorities and trade-offs.

Experience building or configuring low-code solutions using platforms such as Microsoft Power Platform, Copilot Studio or similar.