Senior Consultant, Retail, C&IP Value Creation

West Monroe is seeking a Senior Consultant to join the Retail team within our Consumer & Industrials Value Creation group in the Mergers & Acquisitions (M&A) practice.

Our Consumer & Industrials Value Creation team helps corporate and private equity clients identify, quantify, and realize value creation opportunities before, during, and after transactions. We work alongside management teams and investors to improve operating performance, accelerate transformation, and deliver measurable business outcomes. Our retail-focused professionals bring deep industry expertise and practical execution experience to help clients improve profitability, productivity, customer experience, and operational effectiveness.

We are seeking candidates who bring experience improving business performance in a retail or retail-adjacent environment, with demonstrated ability to identify, quantify, and implement value creation opportunities across people, process, and technology. Successful candidates will combine retail operating knowledge, process improvement methodologies, analytical modeling capabilities, and consulting delivery skills to drive measurable EBITDA improvement, margin expansion, labor productivity gains, inventory optimization, and service-level improvements.

Senior Consultants are expected to own analyses and workstreams, lead teams of consultants, facilitate client working sessions, and develop actionable recommendations that create measurable value for clients. They serve as day-to-day leaders on engagements and are responsible for translating complex business challenges into structured analyses and executable solutions.

Responsibilities

Own analyses and client deliverables, ensuring high-quality outputs that support executive decision-making

Lead teams of 2–5 consultants, providing day-to-day direction, coaching, quality review, and project execution support

Identify, quantify, and prioritize value creation opportunities across retail operations, labor productivity, inventory management, merchandising, supply chain, customer experience, and supporting corporate functions

Develop and oversee Excel-based models, business cases, and financial analyses to evaluate operational opportunities and expected EBITDA impact

Translate complex operational and financial data into actionable recommendations and implementation plans

Facilitate client workshops, working sessions, interviews, and stakeholder meetings to gather insights, align priorities, and drive decision-making

Conduct operational assessments, process mapping, workflow analysis, and KPI evaluations to identify performance improvement opportunities

Develop value creation roadmaps and implementation plans aligned to client strategic objectives and investment theses

Collaborate with client executives and functional leaders to implement process, organizational, and technology-enabled improvements

Support project planning, staffing, workplan development, risk management, and engagement execution

Contribute to business development activities including proposals, client presentations, solution development, and thought leadership

Actively participate in recruiting, onboarding, mentoring, and development of junior consultants

Build and maintain professional networks within the retail, consumer, and private equity communities

Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.

Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Qualifications:

Bachelor’s degree or equivalent experience required

4+ years of experience working for a consulting firm or within a retail, consumer products, distribution, or other retail-adjacent operating environment

Demonstrated experience leading workstreams and managing complex analytical efforts within consulting, transformation, operational improvement, or value creation initiatives

Strong understanding of retail value levers, including labor productivity, inventory optimization, margin improvement, customer experience, merchandising effectiveness, store operations, and supply chain performance

Experience identifying, quantifying, and implementing value creation opportunities across people, process, and technology

Advanced Excel and financial modeling capabilities with experience developing business cases, operational analyses, and value creation models

Strong business analysis, problem-solving, and quantitative analytical skills

Experience facilitating client workshops, stakeholder meetings, and cross-functional working sessions

Experience leading and developing teams of consultants or project team members

Strong process mapping, workflow analysis, and operational assessment experience

Experience developing and measuring KPIs, performance dashboards, and operational performance metrics

Ability to synthesize complex findings into concise executive-level recommendations

Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.

Exceptional written and verbal communication skills

Prior consulting experience strongly preferred

Experience supporting private equity clients, M&A transactions, operational due diligence, or value creation initiatives preferred

Experience with Lean, continuous improvement, operational excellence, or productivity improvement methodologies preferred

A commitment to inclusion and diversity, and openness to new ideas and perspectives

Ability to travel to client-site up to 75%

Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.

Seattle or Washington, D.C.

$124,100—$146,000 USD

Los Angeles

$130,000—$152,900 USD

New York City or San Francisco

$135,900—$159,000 USD

A location not listed above

$118,200—$139,000 USD