Staff Software Engineer, Bookings

Your Impact on our Mission

As a Staff Software Engineer on Booking, you’ll take ideas from inception to reality by rapidly building prototypes, iterating, and releasing them. You’ll oversee changes to the business logic and user interface of the booking flow to improve the patient experience. You’ll also play a key role in evolving the data representation of appointment booking requests to optimize performance, cost, and stability of the booking system. As a Zocdoc’r, you’ll work with a supportive team of great humans who are funny, intellectually curious, and passionate about giving power back to the patient!

You’ll enjoy this role if you are…

Inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers

Product-driven with a relentless focus on user needs

A fervent champion of engineering fundamentals and enjoys driving adoption of best practices in code health, testing, and maintainability across organizations and teams

Passionate about being part of and contributing to diverse and inclusive teams and culture

An entrepreneur with strong ownership who can thrive in an ambiguous and fast-changing environment

Your day to day is…

Charting the technical course for Zocdoc’s booking platform to improve stability and user experience — drafting technical roadmaps, setting technical priorities, and driving visionary initiatives

Spearheading bold innovation, whether by employing cutting-edge user experience patterns, exploring emerging data sources, or pioneering architectural strategies that keep Zocdoc ahead of the pack in healthcare tech

Managing and building complex, multi-page web applications along with the backing APIs and microservices, creating frictionless user experiences and data flows that truly empower both patients and providers to access care and information in real time

Mentoring fellow engineers, supercharging team throughput through robust coding standards, automated workflows, and a culture that embraces continuous improvement

Analyzing and decomposing complex product challenges to drive sound design decisions

Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers

Working with cutting edge GenAI tools and technology

You’ll be successful in this role if you have…

A proven track record of owning and scaling complex, user-facing platforms, balancing near-term delivery with a long-term technical vision.

Demonstrated history of solid and well-rounded system design skills, including API design and front-end page architecture

Bring a strategic mindset, fusing immediate wins with a big-picture roadmap that drives meaningful transformation for your organization

Lead by example, steering teams toward best-in-class testing, deployment, and observability practices that amplify output and quality

Strong communication skills that bridge technical and non-technical audiences, aligning product, data science, user experience, and engineering priorities.

A passion for mentoring engineers, driving best practices in testing, deployment, and maintainability, and elevating team-wide engineering quality.

A growth mindset rooted in humility, inclusivity, and curiosity—valuing diverse perspectives and fostering an equitable, collaborative engineering culture.

Benefits:

Flexible, hybrid work environment at our convenient Soho location

Unlimited Vacation

100% paid employee health benefit options (including medical, dental, and vision)

Commuter Benefits

401(k) with employer funded match

Corporate wellness program with Wellhub

Sabbatical leave (for employees with 5+ years of service)

Competitive paid parental leave and fertility/family planning reimbursement

Cell phone reimbursement

Catered lunch everyday along with beverages and snacks

Employee Resource Groups and ZocClubs to promote shared community and belonging

Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$180,000—$265,000 USD