Solutions Engineer (SD-WAN)
About the position:
We are seeking an experienced and customer-focused Intermediate SD-WAN Sales Engineer to join our overlay specialist sales team. In this role, you will act as a technical advisor and product expert, working directly with clients and prospects to demonstrate the capabilities of our SD-WAN solutions and to ensure successful implementation of our products. This role requires a blend of technical knowledge and sales acumen to help clients understand the value of SD-WAN in addressing their network needs. If you have a passion for both technology and customer engagement, this position offers an excellent opportunity to contribute to our business growth.
This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.
Responsibilities include:
Pre-Sales Support: Collaborate with sales representatives to understand client requirements, present technical solutions, and tailor demonstrations that align with customer needs and showcase SD-WAN capabilities.
Technical Expertise & Product Demos: Conduct in-depth product demonstrations and technical presentations to prospective clients, explaining the features, functionality, and advantages of SD-WAN solutions to both technical and non-technical stakeholders.
Solution Design: Work closely with clients to assess their current network environments and design customized SD-WAN solutions that meet their business objectives, ensuring the solution aligns with performance, scalability, and security needs.
Proposal Development: Assist in developing proposals and RFP responses by providing detailed technical input, solution designs, and cost estimates for SD-WAN deployment.
Customer Advocacy: Act as a technical resource for existing clients, helping them fully leverage SD-WAN features and maintain optimal network performance post-implementation.
Relationship Building: Build and maintain strong relationships with clients, ensuring they have a trusted technical advisor to address any concerns, answer questions, and provide ongoing support.
Collaboration & Cross-Functional Support: Work with product management, engineering, and support teams to communicate client feedback, advocate for feature requests, and keep up-to-date on product developments and enhancements.
Continuous Learning: Stay current on SD-WAN technology trends, competitor offerings, and industry best practices to better position the value of our SD-WAN solutions.
Job Requirements:
3-5 years in a technical sales, sales engineering, or network engineering role, with a minimum of 1-2 years focused on SD-WAN solutions. Familiarity with SASE market, architecture and value proposition.
Strong understanding of SD-WAN platforms (e.g., Cisco Viptela, VMware SD-WAN, Silver Peak, Fortinet).
Solid knowledge of networking principles, including TCP/IP, routing protocols (OSPF, BGP, EIGRP), WAN/LAN architecture, and network security.
Proficiency with network monitoring tools and familiarity with VPNs, firewalls, and load balancing.
Ability to translate technical features into business benefits, with strong presentation, negotiation, and customer relationship-building skills.
Relevant certifications are a plus (e.g., CCNP, SD-WAN Specialist, SDWAN Certs).Ability to scale from the whiteboard to working with security architects to influencing CISOs.
Exceptional communication, problem-solving, and customer service skills; ability to work collaboratively across teams.
Desired:
Familiarity with cloud networking and integration with SD-WAN (e.g., AWS, Azure).
Experience with solution design and architecture in complex environments.
Understanding of Quality of Service (QoS) configurations and traffic prioritization.
Understanding basic cloud security and reference SASE architecture.
Education
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field preferred; equivalent experience may be considered.
#LI-SC3