UX Researcher (fixed-term contract)
Job Summary
This is a short-term contract for two months, with the possibility of extension. The research will address a forward-looking industry topic, offering candidates the chance to gain practical experience in an area of growing importance and relevance.
Team Summary
Our cross-functional research team brings together quantitative researchers, qualitative researchers and data analysts, ensuring data-driven insights guide strategic decisions. We collaborate closely with Product, Design, Marketing, and Engineering, using a mix of methodologies to understand user needs from multiple perspectives. Our structured workflows, stakeholder workshops, and centralized knowledge-sharing practices help us integrate research seamlessly into the product development process. Beyond our work, we foster a friendly, collaborative culture in great offices, working on exciting projects that push the boundaries of user experience.
Looking forward to working together!
Responsibilities and Duties
Lead a diverse research program that strives to understand customer preferences
Work closely with the product and design teams to build research plans that answer key questions, and provide actionable insights
Identify the best methods for user research based on stakeholder questions, goals, and timelines
Partner with quantitative researchers, product analysts, and UAT engineers to ensure that every research initiative is informed by accurate, relevant, and comprehensive data.
Work cross-functionally with design, product management, engineering, e-commerce, and marketing to communicate results and recommendations
Qualifications and Skills
Bachelor’s or Master’s degree in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, Marketing or a related field
3+ years of professional experience working specifically in a User Experience Researcher role
Knowledge of qualitative and qualitative UX Research methods (user interviews, usability tests, surveys, lab studies, diary studies, desirability studies, etc.)
Experience conducting full cycle research (study design, user research recruiting, moderation, analysis, and reporting)
Strong written and verbal communications skills across all levels of an organization
Organizational skills with attention to detail and the ability to juggle and prioritize multiple tasks simultaneously
At least Upper-Intermediate level of spoken and written English
Nice to have
Experience in quantitative data analysis and statistics
PhD in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, or a related field
Portfolio demonstrating past deliverables (e.g. study plans, reports)
Experience working with survey tools (e.g. Qualtrics, Survey Monkey)
Experience working with remote user testing tools (e.g. usertesting.com, Dscout, Maze, User Zoom)
We offer multiple benefits that include
The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member
Competitive compensation and perks. Annual performance review
Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
Gig-contract
21 paid vacation days per year, paid public holidays according to the Ukrainian legislation
Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
Medical insurance is provided from day one. Sick leaves and medical leaves are available
Remote working mode is available within Ukraine only
Free meals, fruits, and snacks when working in the office.