TA Operations and Systems Specialist
Position summary
The Talent Acquisition Operations & Systems Specialist is responsible for supporting the operational infrastructure behind Nava’s Talent Acquisition function. This role focuses on recruiting systems operations, workflow governance, reporting integrity, dashboard support, pipeline operations, and scalable recruiting processes across the organization.
This person will play a key role in maintaining the integrity of Nava’s recruiting workflows and reporting structure within Greenhouse while supporting operational consistency across Talent Acquisition, Staffing, and Hiring teams. This is a highly collaborative and operationally critical role for someone who thrives in systems thinking, process improvement, operational problem-solving, and building scalable recruiting operations.
Success in this role means maintaining accurate and trusted recruiting data, improving workflow efficiency, supporting operational reporting and dashboards, identifying process gaps before they become larger issues, and helping Talent Acquisition scale through operational discipline and systems integrity.
What you'll do
Support and maintain recruiting workflows and operational processes within Greenhouse ATS
Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition
Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility
Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies
Build, maintain, and validate TA dashboards, reports, and operational metrics
Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics
Audit recruiting data to ensure reporting accuracy and operational integrity across systems
Help maintain alignment across Greenhouse, Jira, and TA reporting workflows
Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards
Support operational audits and recruiting process governance initiatives
Monitor recruiting operational health and proactively identify opportunities for process improvement
Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency
Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements
Support change management and operational scaling efforts as TA continues to evolve
Required skills
Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments
Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms
Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics
Experience identifying workflow gaps and improving operational processes
Strong systems-thinking and operational problem-solving skills
Strong analytical and organizational skills with high attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities and operational initiatives simultaneously
Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders
4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles
Bachelor’s degree or equivalent combination of professional experience and training
Desired skills
Experience with recruiting analytics, workflow governance, or operational reporting
Experience supporting Greenhouse implementations, workflow redesigns, or recruiting process optimization
Familiarity with Jira, dashboard tools, reporting platforms, or workflow documentation systems
Experience supporting operational change management initiatives
Experience with recruiting compliance audits or process governance
Experience supporting sourcing, coordinator, recruiter, or pipeline operations workflows
Strong process documentation and operational training skills
Experience working in consulting, government modernization, digital services, or mission-driven organizations
This position is not represented by Nava United
Compensation
$110,000—$120,000 USD