Senior Director of SMB Account Executives

KnowBe4 · Washington, DC Metro Area · Engineering

Posted 2026-05-15

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KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Arlington positions open to candidates located in the Washington, DC area.

The Senior Director of Sales is responsible for managing, monitoring, coaching, and training a team of SMB Account Executive Directors  and SMB Account Executives. This position will make a direct impact on KnowBe4 strategic success by driving the revenue-generating activities and identifying opportunities to improve sales techniques that increase productivity.

Responsibilities:

Monitor team and subordinate SMB employee statistics

Partner with the Director of Training to set up training for Account Executives who need coaching and implement strategy to improve their sales performance and efficiency.

Ensure SMB Directors are effectively assisting their subordinates in managing accurate pipelines and exceeding their sales goals

Assist with the recruitment of additional personnel

Conduct bi-monthly pipeline reviews with your Directors

Meet/exceed overall revenue objectives for the SMB Account Executive Area

Maintain accurate reporting and pipeline management

Ensure accurate forecasting is provided to sales leadership team

Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weigh

Minimum Qualifications:

Proven experience successfully running a sales organization and or territory

Experience managing a SaaS sales force and/or managing a sales force in the IT Security space (exceeding quota on a consistent basis)

Experience with Salesforce is a plus

Experience with Gmail and Google Docs

Experience with MS Office (Word and Excel)

Experience with web browsers (Chrome, Internet Explorer, etc.)

Strong verbal and written communications

Excellent time management and organization skills

Strong ability to motivate and increase sales using a positive approach

Strong coaching skills

Persuasive communication skills

Strong team player

Able to motivate a sales team

Strong analytical, strategic mindset and negotiation skills

Passionate about IT security

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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