Senior Category & Product Development Manager, eComm
About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
We're looking for a Senior Category & Product Development Manager to help shape the future of the Crunchyroll Store. In this highly visible role, you'll own the end-to-end lifecycle of products within your category — from identifying fan trends and defining assortments to making buy decisions, managing vendor execution, and optimizing performance after launch.
Reporting into the VP of eCommerce, you'll sit at the intersection of merchandising, product development, and commercial strategy. You'll partner closely with Design, Creative, Marketing, Planning, Finance, Legal, and Operations to create culturally relevant products that delight fans while delivering strong business results.
Core Areas of Responsibility
Own the end-to-end product lifecycle for your category, from concept through launch and post-launch optimization
Translate anime, gaming, and pop culture trends into compelling assortments across apparel, accessories, collectibles, and collaborations
Develop product briefs, define assortments, and make buy, pricing, and inventory decisions that balance fan demand, profitability, and long-term category growth
Partner with vendors to manage product development, sampling, approvals, production timelines, quality, and delivery
Drive cross-functional execution across Design, Creative, Marketing, Planning, Finance, Legal, and Operations to ensure successful product launches
Monitor product performance, analyzing sales, margin, inventory, and fan feedback to inform future assortment and buying decisions
Champion premium product quality, packaging, and brand standards while protecting the integrity of Crunchyroll's licensed IPs
Continuously identify opportunities to improve processes, optimize category performance, and create exceptional experiences for anime fans around the world
We are considering applicants available to work a hybrid schedule in our Los Angeles office.
About You
We get excited about candidates, like you, because...
8+ years of experience in merchandising, buying, category management, or product development within direct-to-consumer eCommerce or consumer products
Deep knowledge of anime, gaming, and youth culture, with a proven ability to translate fan trends into commercially successful products and assortments
Experience owning the commercial performance of a product category, including assortment strategy, forecasting, buying, pricing, margin, and inventory management
A track record of bringing products from concept through launch and post-launch optimization, balancing fan experience, brand standards, and business performance
Experience partnering directly with manufacturers and vendors to manage product development, sampling, approvals, production, quality, and delivery
Proven success leading cross-functional initiatives across Design, Creative, Marketing, Planning, Finance, Legal, and Operations
Strong commercial and analytical instincts, using data to optimize assortment performance, pricing, inventory, and future product decisions
Experience working with licensed consumer products, entertainment brands, or IP-driven businesses
Highly organized, detail-oriented, and comfortable managing multiple product launches in a fast-paced environment
Proficiency with Excel/Google Sheets and experience using eCommerce, analytics, inventory, or PLM systems
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - Los Angeles, CA
$105,000—$130,000 USD
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
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