Sales Operations Administrator

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JOB TITLE: SALES OPERATIONS ADMINISTRATOR

Location: Remote

Time Zone: US Time Zones (EST–PST)

ROLE OVERVIEW

We are seeking an experienced and detail-oriented Sales Operations Administrator to support a high-performing sales organization. This role is ideal for a proactive professional with a strong operational mindset who thrives behind the scenes — keeping systems clean, processes running smoothly, and the sales team focused on closing. Experience in the education sector is a strong advantage.

Key Responsibilities

- Manage and maintain the CRM (HubSpot), ensuring data accuracy, pipeline hygiene, and up-to-date records

- Support the sales team with administrative tasks including contract preparation, proposals, and sales documentation

- Track and report on key sales metrics, pipeline activity, and performance dashboards

- Coordinate scheduling, follow-ups, and communications between the sales team and prospects or clients

- Assist in onboarding new clients and ensuring a smooth handoff from sales to delivery or account management

- Manage inbound inquiries and route them appropriately within the sales team

- Maintain and organize sales collateral, templates, and shared resources

- Identify and flag process inefficiencies and support continuous improvement initiatives

- Liaise with marketing, operations, and finance teams to support the full sales cycle

REQUIRED QUALIFICATIONS

- 3+ years of experience in a Sales Operations role

- Hands-on experience with HubSpot CRM — managing pipelines, workflows, reporting, and data integrity

- Prior remote work experience with strong fluency in remote collaboration tools (Slack, Zoom, Google Workspace, or similar); candidates without prior remote experience will not be considered

- Experience working with US or UK-based companies or customers

- Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities

- Strong written and verbal communication skills

- Comfortable working independently in a fast-paced, distributed environment

PREFERRED QUALIFICATIONS

- Background in or exposure to the education sector (EdTech, training, e-learning, or academic services)

- Experience supporting or managing a sales team in a senior or lead capacity

- Familiarity with sales enablement tools, proposal software, or document management platforms

- Exposure to CRM administration, workflow automation, or sales operations functions

TOOLS & TECHNOLOGY

- HubSpot CRM (required)

- Google Workspace or Microsoft 365

- Slack, Zoom, and task management tools (Asana, Monday.com http://Monday.com, or similar)

- VoIP and communication platforms

- Document and proposal tools

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

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