HR Operations Specialist(Fluent in Japanese) (Position located in Tokyo, Japan)
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Please submit your resume in English.
To learn more about our team and office culture in Tokyo, Japan, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/tokyo
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm
The HR Operations Specialist (International) is responsible for providing operational support to the HR Manager as well as developing and facilitating initiatives to help create a collaborative and inclusive office environment/company culture.
This includes supporting various human resources plans and procedures for all company personnel based on KnowBe4’s established company goals and objectives. In addition, the ideal candidate will take a hands-on approach in assisting the HR Manager managing day-to-day HR issues by acting as a contact for managers and employees to provide counsel, coaching and support on HR policies and employee related questions when the HR Manager is absent.
Responsibilities:
Assist in drafting and implementing robust HR policies, procedures and processes in line with KnowBe4’s culture and core values, including the development of the employee handbook
Provide operative and administrative support to the Director of People Operations throughout the employee lifecycle in a confidential and sensitive manner (e.g. but not limited to on- and offboardings, employee relations matters including dispute resolutions, disciplinaries, grievances, leaves, absence, retirement and redundancy)
Assist the Director of People Operations in managing compliance requirements with regards to employee contracts, bonuses, pensions and related matters.
Assist in handling time off requests for holidays, illness and other types of leave
Assist the Director of People Operations with benefits administration, selection and coordination with vendors
Handling of logistical office needs including ordering of supplies, dealing with vendors and greeting visitors
Coordinate on-boarding for new employees
Manage the budget allocated for the office ensuring that we are within budget for all culture/office spend
Assist the DoPO/POM in the execution of HR projects
Come up with creative ideas to keep the company culture alive
Coordinate cross-functional events, end of month lunch/dinners, staff birthdays, shipping employee goodies etc.
Partner with our US-based Culture team to ensure alignment with culture objectives
Assist in the creation and implementation of local diversity initiatives
Support with HR projects when needed
Minimum Qualifications:
Relevant degree or equivalent experience preferred
Experience within HR Operations desired
Strong administration skills
Familiarity with business software such as Microsoft Office
A high level of confidentiality
Excellent interpersonal and customer-facing skills
Strong communication skills, both written and verbal
Customer focused attitude
Excellent time management and organizational skills
Ability to multi-task and work in a fast-paced environment
Attention to detail
Resourceful and proactive
Willing to go the extra mile
Very familiar with computers; Macbooks are a plus.
Microsoft Office literate
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.