Freight Claims Specialist

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Freight Claims Specialist is focused on managing and recovering freight claims related to lost or damaged shipments across parcel and LTL carriers and reports to the Logistics Manager.

This role is perfect for an individual who is detail-oriented, self-motivated, and solutions-focused. A vital member of the Logistics Team, this is an opportunity to build a career with an industry leader.

Job responsibilities include:

Extract claims data from SAP, identify eligible claims, and submit claims to carriers (UPS, LTL providers, etc.)

Coordinate with external partners (e.g., ECO) using standardized documentation to process and track claims through resolution

Manage parcel claims via carrier dashboards, ensuring timely filing to recover eligible insurance amounts

Monitor claim status, maintain dashboards, and track recovery amounts, trends, and outstanding claims

What We Are Looking For

2+ years of experience in freight claims, logistics, customer service, or a related function

Working knowledge of SAP or experience navigating ERP systems to extract and analyze data

Strong analytical and reporting skills, with the ability to identify trends and recommend process improvements

Experience working with parcel and/or LTL carriers (UPS experience preferred)

Self-starter with strong attention to detail and ability to manage manual processes in a fast-paced environment

Position Pay Range

$20.19—$30 USD

What OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee

Work-life balance – PTO and holidays, including floating holidays you can choose

Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses

Training – We will equip you with the knowledge and skills you need to succeed

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