Executive Billing
The role:
We are seeking a Billing Executive, whose main purpose will be to:
Order processing, and raise and sending invoices
Support Sales, Credit Control teams and senior management by ensuring that revenue and invoices are accurate while procedures and controls are adhered to
The role will cover requirements from the group globally. As such, while the role is based on local hours (9:00-5:30pm in Gurugram) some flexibility will be required to cover day-to-day contact with Asia and London teams and occasional meetings with other global offices.
Key Accountabilities:
1. Order processing for the Economist Pro (group subscriptions including newsstand sales and bulk sales), EIU Subscriptions, Economist Enterprise (Event and Content creation)
Reviewing opportunities in Salesforce to ensure they are complete and accurately reflect the contracts for billing and revenue recognition purposes
Return opportunities to Sales for correction as required and follow up on pending opportunities
Liaising with FPI and Finance team to generate product codes
2. Billing
Raising and sending invoices for the Economist Pro, EIU Subscriptions, Economist Enterprise (Event and Content creation)
Set up future billing instalments for larger projects and follow up with project teams on delivery
Apply sales tax or other indirect tax correctly; including UK VAT, Singapore GST, Japan consumption tax, China VAT and India GST etc.)
Ensure correct product coding for financial reporting are recorded
Set up and maintain customer accounts in Peoplesoft as required
Ensure that all invoice details are correct before invoices are sent to the customers
Ensure that invoices are uploaded to the Salesforce opportunities and the opportunity status updated
Raising credit notes: ensure correct documentation and approval has been obtained according to company policy
Ensure that all invoices are raised and processed, and revenue recognised to agreed timelines
Ensure that controls and procedures for invoicing are followed at all times
Provide cover for the team as necessary
3. Invoice queries
Resolving of invoice queries in a timely manner by liaising with Sales, Credit Control, and other Finance team members
Ensure all processes are followed for credit and rebills
4. Other duties
Participate in reviewing processes and systems to deliver the best possible service to our customers and sales teams
Provide accurate and timely reporting as required by directors, Sales and Finance teams
Assist providing documentation as requested by internal and external auditors
Ad hoc request from the line Manager - Accounts Receivable or Head of Shared Services as required
Experience, skills and professional attributes
Previous work experience:
Experience working in a multi-currency, multi-entity, billing function.
Experience from working in an international organisation.
Asia regional experience with knowledge of Singapore GST, Japan consumption tax, China VAT and India GST is an advantage
IT:
PeopleSoft, Salesforce, Excel, Adobe and Google applications (Gmail).
Languages:
Excellent English
Knowledge:
Knowledge of tax rules, Indirect taxes in Asia in particular
Good understanding of controls and processes.
Knowledge of the media industry an advantage
Personal attributes:
Strong interpersonal and communication. Ability to work to a high level of accuracy under the pressure of deadlines, and ability to prioritise workload effectively to meet the demands of sales and customers around the world.
Flexible, conscientious, hands-on approach.
Proactive and responsive.
Numerate.
Attention to detail.
Performance Measures:
Timely billing, 48 hours turnaround.
Accurate entries: no corrections needed due to entry errors
Queries resolution to satisfaction of internal as well as external customers
The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation , age or marital status.
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