Cross-Border Operations Analyst

takealot.com, a leading South African online retailer, is looking for a highly talented Operations Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Reporting to the Marketplace Operations Manager

Your responsibilities will include:

Solve ambiguous problems with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes.

Identify, develop and execute data analysis to uncover areas of business opportunities

Learn and understand the broad range of Takealot data resources and develop knowledge of how, when and which data sources to use.

Deep dive into massive data sets to answer key business questions using SQL, MS Excel and data analytics tools.

Maintain existing and build new automation workflows, and reports/dashboards to enable emerging business use case and to automate the implementation of defined SOPs

Validating the data to ensure accuracy in the output, generating descriptive statistics and extracting insights

Prototyping of data analytics tools to support marketplace operations teams.

Develop forecasting models and simulations to quantify the potential impact of proposed operational process changes, supporting evidence-based decision-making.

Qualifications and experience:

Bachelor’s Degree in any quantitative discipline such as Statistics, Mathematics, Quantitative Finance, Engineering or Operations Research or Similar degree.

2-4 years of experience working in Analytics

Experience in working with databases and SQL in a business environment

Prior experience in design and execution of analytical projects

Skills required:

Exceptional attention to detail

Data-obsessed, analytical and able to generate actionable insights driven by data analytics.

Solutions-oriented, can-do attitude and high energy

Strong analytical and critical thinking, using data to inform decisions

Logical individual, motivated by building workable solutions

Strong prioritization and managerial skills

Exceptional attention to detail

Ability to manage complex interfaces & senior relationships

Strong aptitude to learn new systems

Strong understanding of business processes, acumen and interlinked relationships

Ability to approach problems logically and with good judgement to ensure the appropriate customer outcome

Versatile and with the appetite to learn by doing

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.

We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.

We are short on ego and high on output.

We are doers and not only thinkers, its all in the execution after all.

We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful

is an expert at doing, who can not only design but also execute

is analytical, able to use data to make decisions

is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours

is passionate about the potential of e-commerce and delivering a world-class customer experience

is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster

is able to think about problems from a business perspective using technical and

product input

is curious and challenge the status quo

is innovative and enjoys iteration

is collaborative

will be at the cutting edge of developing new concepts for takealot.com

thinks like an owner of the business

is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind, so come join us.

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.