Certified ServiceNow Trainer
Unlock Your Future with Nexaminds!
At Nexaminds, we're on a mission to redefine industries with AI. We're passionate about the limitless potential of artificial intelligence to transform businesses, streamline processes, and drive growth.
Join us on our visionary journey. We're leading the way in AI solutions, and we're committed to innovation, collaboration, and ethical practices. Become a part of our team and shape the future powered by intelligent machines. If you're driven by ambition, success, fun, and learning, Nexaminds is where you belong.
Nexaminds is seeking a Certified ServiceNow Trainer to help drive successful adoption of the ServiceNow platform across the organization. This role is focused on empowering end users through engaging training sessions, answering day-to-day "how-to" questions, and creating learning resources that improve user confidence and productivity.
The ideal candidate combines strong ServiceNow expertise with excellent communication and facilitation skills and enjoys helping others learn and succeed.
Location: Remote, Mexico and Canada
Qualifications we are looking for:
Active ServiceNow Certification (required).
5+ years of hands-on experience working with the ServiceNow platform.
Proven experience delivering technical or end-user training.
Strong understanding of ServiceNow functionality and platform capabilities.
Experience creating training materials, documentation, and knowledge base articles.
Excellent presentation, communication, and facilitation skills.
Ability to explain technical concepts to both technical and non-technical audiences.
Advanced English communication skills (spoken and written).
Job duties:
Deliver engaging ServiceNow training sessions for end users, administrators, and business stakeholders.
Serve as the go-to resource for general ServiceNow "how-to" questions and user guidance.
Develop and maintain training materials, user guides, knowledge articles, and documentation.
Assess user knowledge gaps and design training programs to improve platform adoption.
Conduct virtual workshops, onboarding sessions, and refresher training.
Promote ServiceNow best practices and encourage consistent platform usage.
Collaborate with cross-functional teams to identify training needs and continuously improve learning content.
Stay current with new ServiceNow features, updates, and industry best practices.
What you can expect from us
Here at Nexaminds, we're not your typical workplace. We're all about creating a friendly and trusting environment where you can thrive. Why does this matter? Well, trust and openness lead to better quality, innovation, commitment to getting the job done, efficiency, and cost-effectiveness.
Stock options 📈
Remote work options 🏠
Flexible working hours 🕜
Benefits above the law
But it's not just about the work; it's about the people too. You'll be collaborating with some seriously awesome IT pros.
You'll have access to mentorship and tons of opportunities to learn and level up.
Ready to embark on this journey with us? 🚀🎉 If you're feeling the excitement, go ahead and apply!